Overview

HCA 380 Healthcare Strategy (3 credits)

Note: This course code has changed from HS 378 to HCA 380. You may occasionally see references to the old course code or title.

This course is designed for Healthcare Administration majors and focuses on leadership and management methods and strategies. Part 2 utilizes case studies to illustrate important skills and methods.

Requirements

Prerequisites

• HCA 285 Introduction to Health Care Administration

Required Resources

This course uses the following materials:

1. The Five Dysfunctions of a Team by Patrick Lencioni. This book can be accessed online through the BYU-Idaho Library. A link will be included in the Textbook Module and will also be linked in each reading assignment.
2. Various articles and case studies that are accessed by links in the specific assignments.
3. The Standard Works (Holy Bible, Book of Mormon, Doctrine and Covenants, and Pearl of Great Price) with specific reading assignments linked to the Church of Jesus Christ of Latter-day Saints website.
4. The Myers-Briggs Type Indicator Assessment materials. This will be accessed through your BYU-Idaho email through a link sent out at the end of week 2. There will be a course material charge of approximately $40 for this material. This charge will be made through the auto-access program through the BYUI Store.
5. This course uses Harvard materials that are listed as links throughout this course.  Your student accounts will be charged for each Harvard item used in this course through the bookstore.

Proctored Exams and Assessments

This course will use an online proctoring software called Proctorio. This makes it possible for students to take assessments and exams without a human proctor present. Proctored exams can be accessed like any other exam, once the software has been installed. Exams will be recorded by Proctorio and reviewed by the BYUI Testing Center. Any questionable exams will be forwarded to the instructor for further review.

For step-by-step instructions on Proctorio installation, please refer to Student Help: Proctorio in Canvas.

Structure

Course Outcomes (CO)

1. Describe the characteristics and competencies that make leaders exceptional.

2. Explain the principles of personal development and success.

3. Discover the personal and professional leadership characteristics they possess.

4. Identify the personal and professional leadership competencies they need to develop.

5. Understand the strategic planning process.

6. Demonstrate the ability to create a strategic plan.

Major Assignments

The table below is meant to help you see the relevance of each major assignment as it pertains to the course outcomes (CO).

Major Assignments

Major Assignment	Description	CO#
W04 Assignment: Leadership Reflection Paper	Reflect on previous leadership experiences with proven leadership traits.	1, 2
W05 Unit 1 Exam	Prove knowledge about leadership at the individual level.	1, 2
W07 Assignment: Conflict Reflection Paper	Reflect on how conflict has been handled in the past and how to best handle conflict as a leader.	3, 4
W08 Assignment: Team Reflection Paper	Reflect on previous team experience and exposure and how to get the most out of team experiences with proven methods.	3, 4
W08 Unit 2 Exam	Prove knowledge about leadership at the group or team level.	3, 4
W11 Presentation: Environmental Assessment	Present a strategic plan of action based on a realistic case study involving Webster Health System.	5, 6
W13 Presentation: Organizational and Strategic Goals	Present a directional vision based on a realistic case study involving Webster Health System.	5, 6

Weekly Patterns

This course is divided up into three units.  As each unit has a different focus on healthcare strategy, there is no consistent weekly pattern. Review the modules view to understand what is expected each week.* Below is a broad description of each unit.

Unit 1—Individual Leaders in Leadership
This unit spans Weeks 01–05 and covers personal emotional intelligence and how an individual can apply knowledge of themselves to leadership positions. The unit's emphasis is individual work and challenges your views on leaders from previous experiences while learning the characteristics of good leaders. 

Unit 2—Teams in Leadership
This unit spans Weeks 06–08, introduces group work, and covers the value of teams, trust in teams, and conflict within teams.

Unit 3—Practicing Leadership Skills in Healthcare
This unit spans Weeks 09–14 and covers case studies to implement teamwork and leadership practices. Group work is the main role of this unit and is used to mimic working with a professional healthcare team.

*Set your time zone within user preferences so the dates and times for course activities will display correctly for your time zone.

Learning Model

This course seeks to apply the principles and steps of the learning model throughout the course. Students will be expected to exercise faith in Jesus Christ, seek teaching from the Holy Ghost and study the word of God as aids to their efforts to complete their individual and group assignments. By participating in discussion boards in addition to completing the reading summary and major assignments, students will be expected to act for themselves and accept responsibility for learning and teaching. This course also encourages students to develop their ability to love, serve and teach one another by being open and thoughtful in responding to discussion prompts and replying to others' posts and in working within a group.

Students will prepare to learn by studying the readings and study pages provided in the course and creating summary documents that show their preparation. Students will ponder lessons learned and teach one another by sharing insights and responding to prompts in the discussion boards. Students will then prove their learning by turning in reflection papers, completing exams, and presenting their group projects. 

Expectations

Feedback

You can expect to receive grades and feedback for most assignments within seven days of the due date. The Exams and Reflection Papers will given grades and feedback within 14 days of the due date.

Workload

You will be expected to put in around 3–4 hours per credit each week for a total of around 9–12 hours per week.

Group Work

You will be assigned to work in groups for the second half of the semester starting in Week 06. There will be group discussions and activities during Unit 2 (Weeks 06–08) but there will be no group submissions during that time. During Unit 3, you will work with your group to create and present on an environmental assessment and organizational and strategic goals based on a provided case study.

Late Work

As a sign of professionalism and respect, you should complete your work on time. However, your instructor has the discretion in the event of extreme emergencies to accept late work or extend due dates as appropriate.

Retries

Retries are not allowed in this course.

Extra Credit

Extra credit is not allowed in this course.

Grading (745 total points)

1. Reading Summaries (10 points each; 13 total summaries; 130 total points)

It is critical that students ponder what they are reading in order to have an effective learning experience. To help ensure students contemplate the reading, one-page reading summaries are required for each major reading.

2. Reflection Papers (3) (35 points each; 105 total); Action Plan (20 points)

At various times in the course students will complete “Reflection Exercises."  After each “Reflection Exercise” you will write a three page paper addressing and summarizing the content of each “Reflection Exercise” worksheet. We will complete three of these “Reflection Exercises” for which you will be required to write a paper. The paper is due at the beginning of the class period one week from the class period in which we complete the exercise. There is no right or wrong responses on the papers; you will be graded on your level of seriousness, depth of thought, and self-awareness demonstrated throughout the paper (grammar, punctuation and sentence structure also count in the grading).

3. Exams (2) (190 points total)

The course is divided into three units—Unit 1: Leadership at the Individual Level; Unit 2: Leadership at the Team or Group Level; and Unit 3: Leadership at the Organizational Level. There will be an online, remote proctored exam for Units 1 and 2. Unit 3 will not have an exam because students will work in groups to complete a case study instead.

4. Scripture Leadership Principle Paper (30 points)

Currently, Amazon offers 57,136 books with the word “leadership” in the title! If someone were able to read all of them, rather than being enlightened as to the “best” leadership model or principles, they would be entirely confused. Nevertheless, it says a lot about our need as humans to understand and practice better leadership. God is the perfect leader and if we want to understand how He leads, we should make the scriptures our primary text for leadership principles. Accordingly, each of you will prayerfully identify a leadership principle (or two) from the scriptures, write a two-page summary of the leadership principle(s), and be prepared to share the principle(s) with the class.

5. Strategic Plan (200 points)

In your assigned group, you will develop a strategic plan based on instruction and methods presented in the course and on information and data presented in two cases studies. This case study assignment is segmented into two parts. Each group will deliver two 15-minute presentations—one for each part of the case study.

6. Pondering Assignments and Discussion Boards (70 points)

As part of your education at BYU-Idaho, you are expected to be an active participant in your learning. This includes pondering the materials and experiences you have in the course and loving, serving and teaching one another. As such, points will be given for participation on discussion boards and short ponder assignments. Although these assignments are only worth a few points, active participation will be essential in developing your ability to be a good leader.

Grading Scale

You will not be graded on a curve. Each student will receive the value he or she earns by performing in class.

Grading Scale

Letter Grade	Percent
A	100%–93%
A-	92%–90%
B+	89%–87%
B	86%–83%
B-	82%–80%
C+	79%–77%
C	76%–73%
C-	72%–70%
D+	69%–67%
D	66%–63%
D-	62%–60%
F	59% and lower

University Policies

Students with Disabilities

Brigham Young University-Idaho is committed to providing a working and learning atmosphere that accommodates qualified persons with disabilities. If you have a disability and require accommodations, please contact the Disability Services Office at (208) 496-9210 or visit their website and follow the Steps for Receiving Accommodations. Reasonable academic accommodations are reviewed for all students who have qualified documented disabilities. Services are coordinated with students and instructors by the Disability Services Office.

This course includes required synchronous meetings. If you are currently registered with the Disability Services Office and need an interpreter or transcriber for these meetings, please contact the deaf and hard of hearing coordinator at (208) 496-9219.

Other University Policies

Student Honor and Other Policies

Please read through the document called University Policies. It gives important information about the following topics:

• Student Honor
  • Academic Honesty
  • Student Conduct
    
    • Sexual Harassment
• Students with Disabilities
• Complaints and Grievances
• Copyright Notice

Go to the Student Resources module to review further resources and information.